Dear Customers, Potential Customers, and Website Visitors,

{COMPANY NAME HERE} ("Company") values the protection of your personal data. In this context, we would like to inform you about your personal data and processing processes as the "data controller" in accordance with the Personal Data Protection Law No. 6698 ("PDPL").

PROCESSED PERSONAL DATA

1. Identity information (Name, Surname, Date of Birth, TR Identity No)
2. Contact information (Address, Email address, Phone number)
3. Details related to your use of the Site (Your behaviors, transactions, preferences, visited products, etc.)
4. Your username and password assigned to you
5. Company information (Company name, phone, address)

In addition, with the establishment of the ……… Agreement:

1. Identity information (Name, Surname, Date of Birth, TR Identity No)
2. Contact information (Address, Email address, Phone number)
3. In case of requesting an invoice, the information provided by you (TR Identity No, Tax Identity No)
4. In case of payment by credit card, information for processing the payment
5. If bank transfer is selected as the payment method, Bank IBAN and related information

For Users:

1. Your username and password assigned to you
2. Company information (Company name, phone, address)
3. Records of the services provided by our company (Request and Complaint Management)
4. Records created with the forms received for your complaints

In case you provide Electronic Commerce System permission:

1. Identity information (name, surname)
2. Contact information (address, email address, phone number)
3. Details related to your use of the Site (your behaviors, transactions, preferences, visited products, etc.)
4. Fundamental information for marketing purposes (Date of birth, Site usage, shopping habits, demographic member/user/customer information, preferences for all kinds of products and services, likes and related comments, campaigns utilized, surveys, etc., content, invoice contents, payment methods (cash, credit card, etc.), and payment details (installment amount, etc.), old and new mobile/home/work phone/fax numbers, email addresses, identification information (cookie, web browser information, IP, beacon, wired-wireless network connection information, etc.)

PURPOSES OF PROCESSING YOUR PERSONAL DATA

Your personal data may be processed for the following purposes in accordance with the legislation on the protection of personal data:

General Purposes:

1. Resolving your problems and complaints when you contact us and contacting you if necessary by processing your identity and contact information.
2. Fulfilling our legal obligations, ensuring information security with authorized and competent public institutions and organizations, and fulfilling other legal obligations, processing your identity, contact, invoice, and shopping information.
3. Using identity, contact, invoice, and shopping information for legal proceedings, responses, and objections against official institutions such as courts, enforcement offices, and arbitration committees arising from disputes arising from the contract.
4. Distinguishing the records created in your name from records related to other customers, and allowing you to benefit from post-sales operational processes without presenting an invoice/receipt, by processing your identity and contact information.
5. In case you request an invoice, processing your identity and invoice information for the issuance of the invoice.
6. In case of choosing to pay by credit card, transferring your credit card information without being recorded by …………. to the relevant bank or electronic payment institution.

For Users:

1. In the context of the User Complaint and Request Form to ensure the development of our product and respond promptly to your requests.
2. For tracking regular payments and making arrangements with your account information, managing your electronic commerce environment.
3. Managing your requests and providing the best service in line with the principle of the best service for Users' electronic commerce within the framework of the services provided by our company.
4. Managing the administration of your electronic commerce site with business partners we share your data with upon your request.

If you give permission for Electronic Commercial Communication:

For the creation/conducting of general or personalized personalized campaigns, advantages, promotions, advertisements, information, marketing activities, we process your identity, contact, shopping, and basic marketing information.

COLLECTION METHOD AND LEGAL BASIS OF YOUR PERSONAL DATA

Your personal data is processed by {COMPANY NAME HERE} through transactions on the Site, your transactions, requests, and complaints, and your purchases made through the Site, and within the framework of your Electronic Commercial Communication Permission on the Site through electronic systems or automatic methods.

We collect your personal data based on the legal grounds of "processing being necessary for the establishment and performance of the contract," "fulfillment of legal obligations," and "processing being mandatory for the legitimate interests of the data controller;" based on the legal obligation to comply with storage obligations arising from legislation; and based on your explicit consent within the framework of "establishing and performing the contract" for Users and "processing being mandatory for the legitimate interests of the data controller" in tracking requests and complaints.

Explicit consent is deemed to exist in cases where processing is obligatory for the protection of the life or physical integrity of the person concerned or another person who is unable to express his/her consent due to actual impossibility or whose consent is not legally valid, health data other than those relating to health and sexual life, and personal data other than those mentioned in other articles of this Law.

The presence of explicit consent; it must be clearly stipulated in other legislation to which our Company is subject.

1. The processing of personal data other than health-related personal data without explicit consent in the presence of conditions other than the ones mentioned above
2. The processing of health-related personal data without explicit consent in cases other than those mentioned above

TRANSFER OF YOUR PERSONAL DATA

{COMPANY NAME HERE} may transfer your personal data to its business partners and service providers located in ………. or abroad (call centers, companies providing personal data collection services through devices, marketing consultancy, database, electronic communication tool service providers, consulting firms, etc.) for purposes such as receiving information technology, marketing activities, or consulting services.

Your shopping solutions made through the Site and all kinds of product requests will be shared with our dealers and business partners to resolve them.

If you give permission to Electronic Commercial Communication, your data will be transferred to our business partners we share your data with upon your request.

Information requested by the aforementioned institutions, organizations, and authorities for the fulfillment of our legal obligations and the exercise of legal rights, such as information, document submission, and other legal obligations and exercise of legal rights, may be shared.

In case of payment by credit card, your credit card information will be transferred to third parties such as the relevant bank, electronic payment institution, etc., without being recorded by ………….

YOUR RIGHTS

In accordance with Article 11 of the Law, you have the following rights:

1. Learning whether your personal data is processed,
2. Requesting information if your personal data has been processed,
3. Learning the purpose of processing your personal data and whether they are used appropriately for their purpose,
4. Knowing the third parties to whom your personal data is transferred, in-country or abroad,
5. Requesting correction of your personal data if it is incomplete or incorrectly processed,
6. Requesting the deletion or destruction of your personal data within the framework of the conditions stipulated in the legislation,
7. Requesting the notification of the operations made as a result of the correction, deletion, or destruction of your personal data to third parties to whom your personal data has been transferred,
8. Objecting to the emergence of a result against you by analyzing the processed data exclusively through automated systems,
9. Demanding the compensation of the damage in case of damage due to the unlawful processing of personal data.

CONTACT

You can submit your applications to us as the Data Controller through the email address assigned for the relevant application procedure of …………. [mention here whether it's an email address or a specific contact form], or in writing to the address below:

Address:

Phone:

Sincerely, [Your Company Name]